Ferndale Resident Thanks Police Officer for Help on Coldest Day of the Year

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Ferndale Patch reader Noel Briggs-Tracy posted this message on Ferndale Patch's Facebook page on Tuesday afternoon:

I did a very stupid thing today. I locked my keys in my car while it was running. not knowing what to do I phoned the Ferndale police to ask if they could help. I was actually surprised when they said an officer would be out. The most wonderful officer came out and after some time he was able to get me into my car. I am sorry to say I didn't get his name. I wanted to thank him for saving me on the coldest day of the year. Just thought it would be nice to let people know what great officers we have in our city.

Do you have a positive story to share about Ferndale Police? About someone else in the community? Tell us in the comments, write a blog post about it or add it as an announcement on the site!

Ferndale_1986 January 22, 2013 at 11:02 PM
Our police department does an outstanding job, despite being cut back while the City wastes money on less important things. Without the Ferndale PD this City would have gone down the drain a long time ago and we would be like Oak Park and Hazel Park.
LopeintheD January 23, 2013 at 12:59 PM
I agree...There are a great of nice people :)
Kerrie M January 23, 2013 at 01:14 PM
Excuse me, but I lived in Oak Park for over five years and it is a great city with an incredible force of safety officers too. We are lucky to have Oak Park as our neighbor. Both cities have an impressive force of officers.
Chris Best January 23, 2013 at 01:52 PM
Great to see the call out for more positive stories! Crime needs to be reported but Ferndale is way more awesome than it's crime rate.
Frank Castronova January 23, 2013 at 03:07 PM
I've said it before, and I'll repeat it here: we get great city services for the relatively low taxes we pay. Friends in other local cities who pay more get less.
Mike Kitchen January 24, 2013 at 12:40 AM
No offense to our neighbors, but if you call ANY Police Department in Michigan, other than Ferndale, for an auto lock-out, they will give you the number of a locksmith. The F.P.D. has always prided itself on response time and customer service. Chief Collins and his fine Department know that people truly appreciate the basic services but everyone should recognize that, HEY, if these folks help me unlock my car in about 3 minutes (if possible) what can I expect when I call 911 with a true emergency?!...Trust me, it's all good, and it's the most important component that keeps driving Ferndale forward....Thanks Chief and F.P.D. Chief Kitchen, ret.
Linda Baker January 24, 2013 at 04:18 AM
Well stated Mr Kitchen, I currently live in another community now and recently had a friend who locked her keys in her trunk and they did give her the name of a locksmith ...it cost her $150.00 to get her keys out of her trunk and she had to wait for over an hour with a 2yr old in tow - don't knock the FPD!
Mike Kitchen January 24, 2013 at 04:57 AM
Hope your relocation is terrific Linda...FPD figured out customer service a long time ago and simply won't let it go....The smallest accomodations make the biggest impressions and then people are reassured that, in the event of calamity, that they will be professionally taken care of...No bragging...we wrote the model...look around and you can tell who followed...be safe, Chief K...ret.


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