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Ferndale's New Parking Pay Stations Almost Fully Installed

Here's an update on the parking changes you'll notice around town.

Ferndale's new parking rates are now in effect and installation of the city's multi-space metering system is nearly complete.

The new parking rate is $1 per hour for on-street parking, 75 cents an hour in most lots, 50 cents an hour in one discounted lot, and $1 per hour in all lots after 7 p.m. on Thursdays, Fridays and Saturdays.

Enforcement times are now 9 a.m. to 11 p.m. Monday through Saturday.

For more details on the changes, see:

Here's an update from Chris Hughes, communications director at the Ferndale Downtown Development Authority, on the changes in effect so far and what you can expect soon:

Installation status

Hughes said installation is right on schedule for the new multi-space metering system. All of the pay stations should be fully installed by the end of this week.

Using ParkMobile

Parking spaces are still being stickered with the ParkMobile numbers, Hughes said, so ParkMobile won't be fully operational until all of the spaces are stickered. That should happen sometime this week. You can still use ParkMobile in the meantime, but only for the on-street meters that are not connected to the multi-space pay stations.

How to get the word out

People can get help from workers in the lots specifically hired to help people get acquainted with the new system. Hughes said the city and the DDA have invested in Ambassadors, who will be in the lots during peak times to help people use the pay stations. "If they need [help], we are making every effort to provide it," she said.

Postcards are also being distributed to businesses and consumers that explain the system. "For the most part, once they get to the pay station it is self-explanatory -- follow the prompts," Hughes said.

Response so far

"It is going pretty good," Hughes said. The few concerns expressed so far have been helpful for city officials to see where there may be glitches to address. Hughes said in one case, someone expressed concern about having to wait in the rain to pay to park. Hughes explained that while the city could not afford shelters at every station, "that might come more into play in the future -- as we work to continually upgrade the system."

Other concerns have been about start-up glitches that are now resolved - i.e. no receipt or no space number printed on the receipt. "The crew was able to fix that and make it all work as intended," she said.

What else should people know?

The big key is to follow the prompts. "Walk up to the pay station, wake it up by touching any key and follow the prompts," Hughes says. She said the DDA appreciates everyone's patience as work continues to get the system fully up and running.

One thing residents may not realize is that there are 20 pay stations serving 900 meters, Hughes said. "Everything has to be in sync and sometimes that takes time," she said. "We knew it would and components are being brought up to speed on an hour by hour basis, literally."

Ultimately, she said, the advantage for the consumer should outweigh any issues. "Park one place, pay anywhere...it really is that simple," Hughes said. She also pointed out the convenience of the stations taking all coins, ones, fives and tens and credit cards, in addition to being able to use ParkMobile.

Questions?

Hughes says anyone with questions can call the DDA at 248-546-1632. You can also visit FerndaleParkPlus.com.

Rudy February 04, 2013 at 02:07 PM
So far my experience was the worst. Long lines to pay for parking in 15 degree weather. And once I got to the station 10 minutes later because noone could see the keypad, the bill acceptor was frozen and out of order. They need better lighting and multiple stations in the lots.
Frank Castronova February 04, 2013 at 05:14 PM
When I needed to use one, a police officer was there to assist those who needed it. I already used them in other cities, so I had no problems. I agree with Rudy's suggestion of better lighting and multiple stations. My one question is: how easily can parking enforcement determine who's expired?
G-Money February 05, 2013 at 03:16 PM
What are the chances of getting a parking ticket while you are waiting to use the station?
G-Money February 05, 2013 at 07:13 PM
This may be a small point, but I keep thinking about this so I will put it out here: On the West Troy Parking Lot, there are two pay stations. One is at the corner of Troy and Allen, and the other is at the opposite end, at the entrance to the parking lot from Troy. For a while now, a lot of pedestrians cross back and forth across Troy, at the Troy entrance driveway of the parking lot. This causes a lot of traffic stops and confusion with cars trying to get through Troy and into and out of the parking lot. On the other hand there is a crosswalk a few yards to the west of that entrance that sees very little use. In my opinion, it might have been a good idea to place the pay station currently at the Troy entrance, at that crosswalk instead. That would have encouraged better pedestrian traffic flow across Troy. Instead, as it is now, it will divert pedestrians away from the crosswalk, and push more to exit and enter through the driveway.
G-Money February 05, 2013 at 07:16 PM
Hopefully, since those meters are solar/battery powered, it wont be too difficult to actually move the meter.
fag March 09, 2013 at 01:36 AM
This is gay, as is all of Fagdale
dpbp April 14, 2013 at 02:05 AM
After my first visit to Ferndale & the crazy parking situation, it will be my last.
Brian Smith April 14, 2013 at 05:14 AM
This is just another deceptive strategy where the public is purposefully duped into a "folow the money" scam. The problem is that it's the elected officials or "their designees" who have concocted the scheme. They count on people overpaying and on duplicitous revenue collected from confused customers who will never become completely clear on how the system works. Rather than get a ticket, especially if waiting in a line or poor weather, the customer will overpay, the subsequent parker will also pay extra and the revenues will grow exponentially. I guarantee that if you ask for the differences in revenues between the old and the new system, the city will demand a FOIA to which they will devote hundreds of hours averting the truth in order to deny divulging the numbers because the difference will be amazing and obviously based on deception. It's criminal that a group of elected officials and their minions are able to carry out this ruse.
Motown Voice April 14, 2013 at 01:58 PM
lol!! Yeah. City of Ferndale Michigan officials sit around all day and focus group how to dupe people out of their money by tricking them into overpaying for parking. Deceptive! Duplicitous! Ridiculous. Gawd. Get a clue, dude. This is Ferndale. Not a Fox News banquet.

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